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To return an article, you have a 14 days period since the date you receive your order.

Any items returned must be in the same condition in which you received them. Items must be unused, unwashed, in the original selling condition.

Procedure to make a return outside Spain:

You can contact us at info@dukier.com, specifying your order number.

Then, you can return the product to the following address:

WE ARE DUKIER
C/ López de Hoyos 135 6B
28002 – Madrid, Spain

After checking the conditions of the article you return, we will proceed to the refund the amount of your order. Shipping costs will be charged by the customer.

Defective products:

In the case of your order contains a broken or defective product, you have to contact us via: info@dukier.com, specifying the problem and send us some pictures if necessary. Once the damages considered, we will proceed to an instantaneous exchange, or a refund of the entire amount of your order, including shipping costs.

Thank you!